LG has pushed back against claims that a large number of its smart TVs were collecting user data without proper consent, including allegations involving microphone activity and network scanning. In its response, LG maintained that voice recognition only activates through explicit means — either a remote button press or a spoken wake phrase — and that this processing happens locally rather than through constant server transmission.
The company also acknowledged that its TVs scan for other devices on a home network, but described this as standard practice across the smart TV industry, not something unique to LG. Some specifics raised in the original allegations, including how voice data is stored once processed, were not directly addressed in LG’s statement — leaving some questions still open for privacy-focused users and researchers.